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Terms of Service

Last updated: April 9, 2026

1. Acceptance of Terms

By accessing or using TwinLearn ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

TwinLearn is an AI-powered learning platform that provides expert knowledge systems, adaptive learning, and business intelligence tools. The Service includes web-based applications, APIs, and related features.

3. Account Registration

To use certain features, you must register for an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your password and account
  • Promptly update your information if it changes
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to systems or data
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization

5. Subscription and Payment

Certain features require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your subscription tier
  • Provide valid payment information
  • Authorize recurring charges for subscription renewals

Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided in accordance with our refund policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by TwinLearn and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you create using the Service. By using the Service, you grant us a license to host, display, and process your content as necessary to provide the Service.

7. API Usage

If you use our API, you agree to:

  • Comply with all API documentation and guidelines
  • Not exceed rate limits or usage quotas
  • Keep your API keys secure and confidential
  • Not use the API to build competing services
  • Display appropriate attribution where required

8. AI-Generated Content

Our Service uses artificial intelligence to generate content and recommendations. You acknowledge that:

  • AI-generated content may not always be accurate or complete
  • You are responsible for reviewing and verifying AI outputs
  • AI suggestions should not replace professional advice
  • We are not liable for decisions made based on AI-generated content

9. Third-Party Integrations

The Service may integrate with third-party services (e.g., Shopify, Stripe). Your use of these integrations is subject to their respective terms of service. We are not responsible for third-party services.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWINLEARN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

12. Indemnification

You agree to indemnify and hold harmless TwinLearn and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

You may terminate your account at any time through your account settings. Upon termination, your right to use the Service will cease immediately.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

16. Contact

If you have questions about these Terms, please contact us at legal@twinlearn.ai.